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FAQ

Most frequent questions and answers

Shipping costs cover domestic fees, packaging supplies time, labor, and storage.

Artwork will be packaged with care and shipped once it has had sufficient time to dry so it won’t be ruined during transit. Shipping, frames, and mats are not included in the listing price. You will be sent an invoice if shipping costs were more or less than the estimated shipping costs paid. (Meaning you’ll be reimbursed if shipping costs were less than you paid for). Original artwork is packaged with special care but I am not responsible for shipping delays or damages incurred once the painting leaves my studio. Please allow extra time for shipping because of typical delays due to covid-19.

I am not currently offering shipping outside of the USA or Canada. However, you can still contact me if you’re interested in receiving my artwork internationally.

International Shipping Costs: My pricing does not include the border fees, duties, and handling fees that may be charged by Canada (or other international countries). The customer is responsible for paying their country’s duty/tax fees. During checkout, the shipping costs calculated are based upon your package’s weight and distance.  If there is any discrepancy -/+ you will be notified via email.

I am not currently accepting commissions. But you will be the first to know, if you join the Artsy Paint Collectors Email.

I spend 4-6 months on average to paint commissions. However, if you need your commission sooner or for a specific date, please let me know. In addition to my artwork, I have a full time job and health challenges (recovering from a brain injury) so please be considerate of my time. That being said, don’t hesitate to ask and I will absolutely squeeze you in if I can.

A 50% deposit is requested before I begin painting and then the remaining 50% is due upon completion of painting. The deposit paid is non refundable but guarantees you a spot on my commissions waitlist.

All artwork is the sole property of the artist Rebecca Ashley Bishop and is held under copyright (even after purchase). All images of artwork (sold or otherwise) are there property of Rebecca Ashley Bishop and cannot be photographed, reproduced, or reprinted without written permission of the artist. 

If you’d like to share the painting on social media, please credit the artist with “original watercolor painted by Rebecca Ashley Bishop, Artsy Paint” and tag me @myartsypaint and/or link www.myartsypaint.com

WHO ACTUALLY OWNS THE PAINTING?

I retain all rights to all artwork I create.  This includes the rights to the image of sold & commissioned original paintings.  This also includes the rights to the image of digital media and artwork prints purchased.  I retain the right to make REPRODUCTIONS OF ANY AND ALL ARTWORK I CREATE UNLESS THE COLLECTOR HAS PURCHASED THE FULL OR PARTIAL RIGHTS TO THE ARTWORK (this is in addition to purchasing the original).  

The Collector or buyer may not reproduce the artwork in any way without written permission. 

If the artwork ends up being reproduced in a magazine or other media I only ask for credit.

When you purchase an original painting you, the collector, have the right to display the artwork in your home or business (hooray!) but the artwork may not be resold or reproduced without my written permission.

Please let me know if you are interested in purchasing full or partial rights to your painting.  Some collectors chose to purchase my right to reproduce the artwork to ensure it will never become a print.  I am totally happy to discuss that with you if you would like!

 

Every order, commission and sale is handled with care and as much transparency as possible. My goal is for you to be completely thrilled with your purchase!

All sales are final except in certain situations. Please email myartsypaint@gmail.com  Please take the time to read descriptions carefully and check colors on multiple screens. I try my best to represent the tones/colors in my artwork honestly and clearly.

F E E D B A C K

Please contact me at myartsypaint@gmail.com if you have any feedback or concerns about your purchase.

Every order, commission and sale is handled with care and as much transparency as possible. My goal is for you to be completely thrilled with your purchase!

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